Technology Ian Small - Presentation at Emerging Communications Conference & Awards (eComm 2011)

1. 2. Pushing the Boundaries ofReal-Time CommunicationsIan SmallEmerging Communication ConferenceJune 27, 2011© Copyright 2011 TokBox, Inc.All rights reserved.Page 23. Real-time…

Technology Lec12 chp18

1.Managing Communication CHAPTER 18 02. Learning Outcomes Explain why communication is essential foreffective managementand describe hownonverbal behaviorandlisteningaffect…