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existing help desk system

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Web based automated Help Desk: 4+1 Views By Jason Raffi and John Sung 1 Figure 1 : Highlevel Usecase Diagram................................................................................4…

Business Download the Mr. Peter Miao Presentation

1. Housing Society’s ISO 20000 Journey Peter Miao,Corporate IT Manager25 January 2007 2. Content Background of HK Housing Society Why choose to adopt ITIL? Preparation…

Documents STATE OF CONNECTICUT Core-CT Project Financials User Group Meeting PO/AP March 2006.

Slide 1 STATE OF CONNECTICUT Core-CT Project Financials User Group Meeting PO/AP March 2006 Slide 2 WelcomeJohn Harnick ReportingMichael Riggott PONoreen Camara APCynthia…

Documents Financials User Group Meeting BI/AR/GL November 2005 STATE OF CONNECTICUT Core-CT Project Financials...

Slide 1 Financials User Group Meeting BI/AR/GL November 2005 STATE OF CONNECTICUT Core-CT Project Financials User Group Meeting AR/BI/GL March 2006 Slide 2 Welcome John Harnick…

Documents STATE OF CONNECTICUT Core-CT Project

STATE OF CONNECTICUT Core-CT Project Financials User Group Meeting PO/AP March 2006 Agenda Welcome John Harnick Reporting Michael Riggott PO Noreen Camara AP Cynthia Babbitt…

Documents Housing Society’s ISO 20000 Journey Peter Miao, Corporate IT Manager 25 January 2007.

Housing Society’s ISO 20000 Journey Peter Miao, Corporate IT Manager 25 January 2007 Content Background of HK Housing Society Why choose to adopt ITIL? Preparation Work…

Documents Financials User Group Meeting BI/AR/GL November 2005

Financials User Group Meeting BI/AR/GL November 2005 Financials User Group Meeting AR/BI/GL March 2006 Welcome John Harnick GL Donna Braga AR, BI Deb Carta Reporting Mike…