Documents 122

Customer satisfaction Online banking services Bachelor thesis within Business administration Group 3 Author: Maida Kadic Madeleine Bengtsson Valentina Vuniqi Tutor: Johanna…

Business Interrelation between e service quality and e-satisfaction and loyalty

1.European Journal of Business and Management www.iiste.orgISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)Vol 4, No.9, 2012Interrelation between E-service Quality and E-satisfaction…

Economy & Finance Emma presentation 0317

PowerPoint 簡報 A Consumer Typology based on E-service Quality and E-satisfaction Presenter：Emma Ting Instructor：Dr. Teresa Hsu Date：2015/03/16 1 Citation Bressolles,…