Slide 1 Mistake-Proofing Training John R. Grout Campbell School of Business Berry College Slide 2 Each must be managed to improve quality and reliability. Each must be managed…
Poke Yoke Mistake-proofing POKA-YOKE to avoid (yokeru) inadvertent errors (poka) http://www.campbell.berry.edu/faculty/jgrout/mistakeproofing667.ppt This is not about punishing…