1. Heather Healy @heatherhealy Stickyeyes @stickyeyes 10 SOCIAL MEDIA CRISES The Good, The Bad and The Ugly 2. PREVENTION PREPARATION RESPONSE RECOVERY 3. BRANDS THAT OWNED…
1. 10 SOCIAL MEDIA CRISES …and what to do to ensure you don’t make the naughty list next year Heather Healy @heatherhealy @stickyeyes 2. PREVENTION PREPARATION RESPONSE…