Documents From Social Media To Social Crm 2 Reinventing The Customer Relationship

1. IBM Global Business ServicesCustomer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMReinventing the customer relationshipThe…

Documents Maybe your customers are just not that into you... Part 1

1. IBM Global Business ServicesCustomer Relationship ManagementExecutive ReportIBM Institute for Business ValueFrom social mediato Social CRMReinventing the customer relationshipThe…