Documents EFQM TRAINING AND PILOT TESTING OF WEB-BASED TOOL GOA-WorkBench ® University of Economics in...

Slide 1 EFQM TRAINING AND PILOT TESTING OF WEB-BASED TOOL GOA-WorkBench ® University of Economics in Prague Slide 2 What will you gain during the training?  Short overview…

Documents Making Dreams Come True

June 2011 www.efqm.org What is Excellent Service at BMW Group manufacturing? How does Siemens Congleton improve its time to market? What are Xerox’s Customer Service Challenges…