Corporate Social Responsibility Report March 2008 - March 2009 CCI Corporate Social Responsibility Strategy With a clear Corporate Social Responsibility Strategy, we have…
® The Fundamental Concepts of Excellence ® 2 The European Foundation for Quality Management The European Foundation for Quality Management (EFQM®) is a membership based…
EFQM Excellence One Toolbook How it works Why would you like to use this tool (deliverables). A description of what you can expect to achieve if you use this tool. A problem…
1. EFQM Excellence Model for Corporate DataQuality Management (CDQM)Boris OttoAugust 5th, 2011Institute of Information ManagementChair of Prof. Dr. Hubert Österle 2. Table…
Aarhus School of Business, Denmark Faculty of Business Performance Management Joanna Waligóra Student ID 254 581 Robert Waligóra Student ID 254 582 MEASURING CUSTOMER SATISFACTION…
1. Dr Graham Jervis Advanced Workplace Associates. www.advanced-workplace.com Director of Service Management at AWA Founding Director Author of “Moving on…FM to Workplace…
Slide 1Strategic education dialogues in East Asia Strategic dialogue1: International Education & Employability: Developing Workforces for the 21 st century 7 th February…
Slide 1Quality in the Organisation EFQM Concept Self-Assessment Why a Software? What does SAETO offer Benefits to the user Basic Assessment Edu Additional SW Tools References…
Slide 1Supporting the Cluster Excellence Programme Matt Fisher, EFQM 5 th June 2013 Slide 2 What is EFQM? 2 30,000 Organisations in Europe are using the EFQM Excellence Model…
1. Understanding the Public Sector Customer QCS: Introduction to the Common Assessment Framework (CAF) 2. Common modernisation themes Accountability of public bodiesandindividuals…