PrinciPal authors René St-GERMAIN, PECB (France) Faton ALIU, PECB (Canada) Eric LACHAPELLE , PECB (Canada) Pierre DEWEZ , Devoteam (Belgium) contributors Ian BELL (UK) Yannick…
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CHAPTER ONE GENERAL INTRODUCTION 1.0 Introduction The definitive aim of every human endeavour is to achieve the ultimate in one’s chosen career. Most often than not, employees…