1. Dr. Rabie Hussen. International Authorized Trainer.Expert in Business Administration.Expert in Human Development. 2. Total Quality ManagementDiploma. 3. References. 4.…
Total Quality Management 1 Introduction Total – Made up of the whole(or) Complete. Quality – Degree of Excellence a product or service provides to the customer in…
Total Quality Management Total Quality Management What is quality? Dictionary has many definitions: “Essential characteristic,” “Superior,” etc.Some definitions that…
1. There is always a better way. 2. ContentsWho we areWhat we doHow we can help youWhy work with usGet in touchSelected Case StudiesOur World in Pictures 3. ContentsWho we…
1. Gede Manggala Prinsip Sederhana menciptakan solusi di kantor kita + 15 tips praktis untuk implementasi langsung @gedemanggala 2. The Coconut Principles: Prinsip sederhana…
Quality Concepts by Dr. W. Edward Deming, Dr. J.M. Juran and Philip Crosby. WHAT IS QUALITY? The degree of excellence of something as measured against other similar things…
Quality gurus Quality “The quality of a product (article or service) is its ability to satisfy the needs and expectations of the customers” What is a quality guru? …