1. Chapter 8Front-of-the-House Management World of Resorts: From Development to ManagementThird Edition(424TXT or 424CIN)© 2010, Educational Institute 2. Competencies forFront-of-the-House…

1. Chapter 11 Safety, Security, and Risk Management World of Resorts: From Development to ManagementThird Edition(424TXT or 424CIN)© 2010, Educational Institute 2. Competencies…

1. Chapter 10 Heart-of-the-HouseManagement II: Plant, Grounds,Energy, Accounting, and Procurement World of Resorts: From Development to ManagementThird Edition(424TXT or…

1. Chapter 5 Facilities Planning andDesign World of Resorts: From Development to ManagementThird Edition(424TXT or 424CIN)© 2010, Educational Institute 2. Competencies forFacilities…

1. Chapter 3Special Considerations in Planning and Development World of Resorts: From Development to ManagementThird Edition(424TXT or 424CIN)© 2010, Educational Institute…

1. Chapter 3 Front Office OperationsManaging Front Office OperationsSeventh Edition (333TXT or 333CIN)© 2005, Educational Institute 2. Competencies forFront Office Operations1.…

1. Chapter 3Reservation SystemsManaging Technology in the Hospitality IndustrySixth Edition(468TXT or 468CIN)© 2011, Educational Institute 2. Competencies forReservation…