Documents McGraw-Hill/Irwin 2010 Modified by Jackie Kroening 2011 COMMUNICATION AND HUMAN RELATIONS Chapter 7.

Slide 1McGraw-Hill/Irwin 2010 Modified by Jackie Kroening 2011 COMMUNICATION AND HUMAN RELATIONS Chapter 7 Slide 2 McGraw-Hill/Irwin 2010 Modified by Jackie Kroening 2011…