Documents Customer Experience Monitoring (Generic Version 2)

11 Customer Experience Monitoring May 2010 • End to End Customer Experience • Challenges and Case study �Robert Beck Chief Executive, CR-X [email protected] 2 The…

Presentations & Public Speaking The art of winning more business with LinkedIn

1. The Art of Social Media: LinkedIn Edition 2. 1M pieces of content shared every 20 minutes 300 hours of video uploaded to YouTube per minute 5,700 tweets per second 3.…