Business The Convergence of Social and Digital Customer Service

T h e C o n v e r g e n c e O f S o c i a l A n d D i g i t a l C u s t o m e r S e r v i c e h o w b r a n d s a r e d e v e l o p i n g o m n i - c h a n n e l s o c i…

Social Media The convergence of social and digital customer service

T h e C o n v e r g e n c e O f S o c i a l A n d D i g i t a l C u s t o m e r S e r v i c e h o w b r a n d s a r e d e v e l o p i n g o m n i - c h a n n e l s o c i…