LEADERSHIP AND CUSTOMER SATISFACTION (With Special Reference to Hindustan Unilever ltd.) A dissertation submitted in partial fulfillment of the requirements for Personality…

INTRODUCTION Replica of the Toyota Model AA, the first production model of Toyota in 1936 Customer satisfaction Organizations are increasingly interested in retaining existing…

PREFACE A project report from the corporate world is the integral part of MBA programmed. It provides the student opportunity to experience and raw theory put in the market…

CONTENTS CHAPTER â 1 INTRODUCTION CHAPTER â 2 COMPANY PROFILE CHAPTER â 3 RESEARCH DESIGN AND METHODOLOGY CHAPTER â 4 DATA PRESENTATION, ANALYSIS AND INTERPRETATION CHAPTER…

CHAPTER-1 1.1 INtRODUCTION: Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation.…