Slide 1Empirical Analysis of a Telephone Call Center Anat Sakov Joint work with Avishai Mandelbaum, Sergey Zeltyn, Larry Brown, Linda Zhao and Heipeng Shen Statistics Seminar,…
Empirical Analysis of a Telephone Call Center Anat Sakov Joint work with Avishai Mandelbaum, Sergey Zeltyn, Larry Brown, Linda Zhao and Heipeng Shen Statistics Seminar, Tel…