Slide 1Jim Simunek, Sr. Business Consultant, Cistech, Inc. [email protected] RF Pick, Pack & Ship for XA COM Including Release 2 Features/Functions Slide 2 Overview…
Slide 1 6-1 FM : Anis Gunawan,MM [email protected] Service Quality Slide 2 Moments of Truth 1. Each customer contact is called a moment of truth. 2. You have the ability to…