1. Customer Relations Supervisors’ Academy 2. What is customer service? “ You will be judged by what you do, not what you say.” 3. What is customer service? Answer…
Slide 1PERFORMANCE IMPROVEMENT What is it and how is it done? What is it and how is it done? 2002 Presented by: John F. Neale, DDS, MPH CAPT, USPHS (ret.) Slide 2 Course…
1.Chapter 20 2. Define “quality” in the context of Central Service operations, and tell how to identify it Describe components in a quality Central Service program…
Webmaster User Group November 29, 2006 Agenda Welcome Andrew Armani eServices Director 5 Ca.gov Redesign Carolyn Lawson eServices Office 20 Website Migration Richard Lehman…
1.Oracle Database ApplianceConsolidación de Bases de DatosPresentado por: Ronald Vargas Quesada, Oracle ACEoracledbacr.blogspot.com @rovaque2. Ronald Vargas Q., Twitter:…
14-Feb-2010 Henry Briggs, M.S. Education, Walden University Workplace Performance Basics Pre-training informational web sites and articles â comment from workshop participants…