1.CHAPTER 1 - TQM EvolutionHappiness is when what you think, what you say, and what you do are in harmony. -- Mahatma Gandhi Introduction Total Quality Management…
1. 1CHAPTER 1 - TQM EvolutionHappiness is when what you think, what you say, and what you do are in harmony.-- Mahatma GandhiIntroduction Total Quality Management (TQM)…
Slide 1 ASQ Orange Empire November 1, 2013 Dr. Phillip R Rosenkrantz Professor Emeritus, Cal Poly Pomona A Strategic Look at Deming’s System of Profound Knowledge Slide…
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