Documents Grievance Management

INTRODUCTION Today we are going to discuss grievances. So are you ready with your list! I am sure you will have a long one. In fact we are so much used to cribbing and complaining…

Documents Www.advocatealliance.net Establishing a Hospital Patient Grievance Process Lisa Venn, J.D. M.A.

Slide 1 www.advocatealliance.net Establishing a Hospital Patient Grievance Process Lisa Venn, J.D. M.A. Slide 2 www.advocatealliance.net Objective To provide a step-by-step…