Documents July 23, 2002PBS/NPR Interconnect 1 The ABCs of CRM Betsy Harman, PRISA New Basics Project Paul...

Slide 1 July 23, 2002PBS/NPR Interconnect 1 The ABCs of CRM Betsy Harman, PRISA New Basics Project Paul Jacobs, Jacobs Media Sheeraz Haji, GetActive Software Maria Thomas,…