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1. Steve Towers CEO & Founder BPGroup Contact me: [email protected] 18th Annual Conference - January 2011 © BPGroup – All Rights Reserved 2. BPGroup…

Chapter 4: Basics of Preventive Maintenance and Troubleshooting IT Essentials: PC Hardware and Software v4.0 ITE PC v4.0 Chapter 4 © 2007 Cisco Systems, Inc. All rights…

Eng. M. Yasser ZARA “Supply Chain Practices of Zara” Sales 15 10 5 0 2003 2004 2005 2006 2007 Zara Gap H&M Benetton Sales in B illions of $ Profit 2000 Zara Gap Profit…

Slide 1 Mystery Customer Information Kit âWhat your customer thinks, is no mysteryâ What is Mystery Shopping? âMystery Shopping is the practice of using trained shoppers…

1. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public ITE PC v4.0 Chapter 4 1 Chapter 4: Basics of Preventive Maintenance and Troubleshooting IT Essentials: PC…

Slide 1An Overview of the CallSource Prime Solution With Doug Chasick, CPM, CAPS, CAS, Adv. RAM, CLP Senior Vice President, Professional Services CallSource Slide 2 The definition…

Slide 1Acara Challenge 2011 Value Proposition Slide 2 Overview Review: Business Model Canvas Value Proposition: What it is – Types of Value – Economic Vs. Social Creating…

Slide 1Tool #12: Customer Service that Makes Them Say, “Wow!” Employee Success Toolkit Copyright Harriet Meyerson 2008 www.ConfidenceCenter.com Slide 2 Customer Service…

1.Shhh… #2 Retailer in the world2. Skhuaban InditexLineup 3. WhoisZara? 4. ZARA For fashion conscious adults ages 25-35, Zara Clothing is the clothing retailer that incorporates…