Slide 1 Lockheed Martin Aeronautics Company, Customer Support Lockheed Martin Aeronautics, Customer Support - CMM ® Overview November 19, 2003 Slide 2 Lockheed Martin Aeronautics…
Jun Jul Aug Sep Oct Nov Dec Jan Feb ASSESSMENT MOBILIZATION REDESIGN TRANSITION/ IMPLEMENTATION LONE STAR GAS COMPANY INFORMATION SYSTEMS & SERVICES BUSINESS PROCESS…
What the Customer Wants from Information Services: Competent IS personnel capable of resolving reported problems quickly and efficiently Significant reduction in the bureaucracy…