Documents Culture Change: What IT Takes to Create a Quality Customer Service Environment Presented By: Anne...

Slide 1Culture Change: What IT Takes to Create a Quality Customer Service Environment Presented By: Anne Agee, Executive Director, Division of Instructional and Technology…

Travel Sept2008 Hdi Motown September 2008

1.   2. Panelist Introductions Lee Thomas, CORT Ilene Lanfear, Taubman CompanyScott Goemmel, PMV TechnologiesKarl Graham, Caretech SolutionsSteve Foster, New Horizons Emcee:Nihal…