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Documents Competence Management and Knowledge-Based Routing for Call Center Operations T. Rakotobe-Joel, J....

Slide 1 Competence Management and Knowledge-Based Routing for Call Center Operations T. Rakotobe-Joel, J. Thomas, N. Dzhogleva Logistics and Operations Research laboratory…

Documents Page 1 Basker Rangachari Group Head, Strategic Alliances & Customer Loyalty Group Consumer Lending.....

Slide 1 Page 1 Basker Rangachari Group Head, Strategic Alliances & Customer Loyalty Group Consumer Lending Gaining Customer Loyalty – what does it take to succeed?…