1. Marketing:Creating Satisfaction through Customer RelationshipsIntroduction to MarketingChapter 1 2. Customer LoyaltyWhat is it? Why is it so important? 3. What is Marketing?ProductionMarketingTogether…
PowerPoint Presentation (c) Auth K Fairweather 07802 250508 1 Customer Service NVQ Session 1: Monitoring Quality of Customer Service Kate Fairweather CMCAust Marketing 21/01/2014…
* Defining a new profession, and a shared agenda for the CMO and the CIO Marketers have always been responsible for knowing the customer Marketers have always been responsible…