1. 5 wrong ways toimplement NPS 2. 1. 3. After contactinghelp desk 4. In stead ask..Customer Effort Score CESorif the issue was resolved and if thecustomer is happy with…
1. Improving Your Customer’s Experience Matt Neimeier, Contact Center Solution Specialist Scott Bussey, Senior Cloud Product Manager 2. 1 Who is Integra? Choose from a…
1. Maximising Value through Customer Management Creating the “perfect customer experience” begins with making it easy to do business with your company Getting the basics…