Documents INNOVATIVE PRACTICES: Incorporating Person-Centered Care in Ombudsman Training, Complaint...

PowerPoint Presentation INNOVATIVE PRACTICES: Incorporating Person-Centered Care in Ombudsman Training, Complaint Investigation and Advocacy webinar October 24, 2012 ****Culture…

Documents The Phases of Culture Change Pilgrim Place in Claremont Sue Fairley – Vice President of Health...

The Phases of Culture Change Pilgrim Place in Claremont Sue Fairley â Vice President of Health Services What Is Culture Change? "Culture change" is the common…