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COURSE DESIGN COURSE TITLE NOMINAL DURATION : : CONTACT CENTER SERVICES NC II 356 Hours COURSE DESCRIPTION : This course is designed to enhance the knowledge, skills and…

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1. Chapter 1 The Information Systems Strategy Triangle Managing and Using Information Systems: A Strategic Approach by Keri Pearlson & Carol Saunders 2. Introduction…

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M O D U L E Strategy and Management Accounting VERSION 1.2 Copyright © Houghton Mifflin Company. All rights reserved. AUTHORS Jan Bell and Shahid Ansari, California State…

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Standardization versus Customization in International Marketing: An Investigation Using Bridging Conjoint Analysis Imad B. Baalbaki American University of Beirut Naresh K.…

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COMMUNITY DIAGNOSIS What is community diagnosis? As a PROFILE, it is a description of the community s state of health as determined physical, economic, political and social…

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1. TESL 601 - Approaches to the Teaching English Describing Bilingualism What is bilingualism? What level of competence must you achieve in both languages to qualify as a…

Education Using multi-temporal benchmarking to determine optimal sensor deployment: advances from the DART...

1. Using multi-temporal benchmarking todetermine optimal sensor deployment:advances from the DART project.David Stott, Ant Beck and Doreen BoydTwitter: AntArch (in using…

Education Class 1 of WizIQ Course "Introduction to the Scientific Study of Psychic Phenomena"

1. Introduction to the Scientific Study ofPsychic PhenomenaNancy L. Zingrone, PhDwww.theazire.orgThe AZIRE Learning Center in Second LifeSLURL: http://maps.secondlife.com/secondlife/Madhupak/153/89/60www.rhineeducationcenter.orgThe…

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Slide 1Controlled Substance Prescribing in the Geriatric Population Lisa Byrd PhD, FNP-BC, GNP-BC Gerontologist Slide 2 Outline Review classes of controlled substances Guidelines…