1. Customer Delight: CRM&Logistics Interface Presented at MDP organised by Management Development Center & UPES DEhradunDabur Consumer Health 2. CRM•C USTOMER•R…
1. CRM: Software as a Service versus On- premise – benefits and drawbacksThanawin Ratametha, Manasa Veeragandham June, 2009 Supervisor: Associate professor Erik Wallin…