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1.SOCIAL CRM IS A MONKEY HAT How to talk with your favorite company2. SOCIAL CUSTOMER How did the customer evolve 3. 3THE POSTMODERN CONSUMERHe is introuble! 4. 4A long time…

Business Social Media Trends In 2013 & Beyond

1. Social Media Trends Janak MehtaCo-founder & CEOPR Easy [email protected]/janakmehta 2. Social Media in 2013 3. Humanization of Brand• Your…