Technology IBM Retail | CRM Leadership in the Digital Era: A Global Study

1. IBM Global Business Services Customer Relationship Management Executive Report IBM Institute for Business Value The path forward New models for customer-focused leadership…

Documents MINING THE VALUE IN CRM DATA:

1. MINING THE VALUE IN CRM DATA: A CFO PERSPECTIVEA Report Prepared by Sponsored by 2. MINING THE VALUE IN CRM DATA: A CFO PERSPECTIVEA Report Prepared by Sponsored by 3.…

Mobile Cutting edge advances in mobile engagement it's not the device but what can be done with it

1. © 2015 IBM Corporation Cutting edge advances in Mobile Engagement It’s not the device but what can be done with it 2. Cutting edge advances in Mobile Engagement Topic…