1. SCM 2. Introduction • Change is inevitable when software is built • Change increases the level of confusion • Confusion arises when changes are not – – – –Analyzed…
Slide 1 People Matter Material adapted from Core Skills 2 Human Dimensions of Change Janet Harris Service Improvement Manager Slide 2 Session Aims Understand why the Human…
Slide 1 Slide 2 Slide 3 Slide 4 Calculated deltas Background updating Deltas are calculated and downloaded in background Several options to provide IT controls Flexible options…
Slide 1 Shaping the Future of Water Services Building an Intelligence-based Water Industry Mr. Michael O’Leary / Mr. Lar Spain Operations Support Services Manager / Asset…