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Documents Kana introduction 2013

1. KANA IntroductionJanuary 2013Joe LazewskiSales Director Good Experiences. On Brand. On Budget. | 1 2. Agenda• Company Overview• Product Overview• Q&A Good Experiences.…

Technology Ata Roadshow 2008 Contact Centre As The Voice Of The Company

1. The Contact Centre Becoming the Voice of the Company Presented by Steve Mitchinson Partner, TeamRed Solutions National Chairperson ATA Your Partner for Herrmann Whole…

Technology Whitepaper: Technology as a Megaphone

1. Power of the individual Technology gives individuals the power to change the world 2. 2 Technology gives individuals the power to change their environment and experience,…

Technology Digital solutions group profile 2013

1. Digital Solutions Group ProfileMission Statement“We partner with our customers to build comprehensive solutions, which innovate business relationships to yieldmutual…

Business Dsg profile april 2012

1. Digital Solutions Group ProfileMission Statement“We partner with our customers to build comprehensive solutions, which innovate business relationships to yieldmutual…

Documents Spanish Event - KPI

Contact Centre KPI’s & Reporting: Visión y Metodología de Genesys 18/05/06 Agenda 2 Contact Centre Capacity Maturity Model (C3M2) ⇒ Best Practices Areas ⇒ Reporting…

Business Dsg profile april 2012

1. Digital Solutions Group ProfileMission Statement“We partner with our customers to build comprehensive solutions, which innovate business relationships to yieldmutual…

Documents EBG FEB 10

ESSENTIAL IT BUYERS’ GUIDE FEBRUARY 2010 Extensive Product Range 24/7 Access to Real Time Pricing Next Day Delivery Account Management Apple Authorised Reseller Technology…

Documents zopa

E-BUSINESS CASE STUDY ON WWW.ZOPA.COM BY PRASHANT SINGH (www.enter10me.in) Table Of Contents Topic Page No. 2 2 3 4 5 5 6 6 6 7 11 12 1. Introduction ------------------------------------------------------------------------------------------2.…

Software UX and UCD for Enterprise Software

1. @lwjkeithLindsay Keith - UX Consultant> >> > >1 2. ``Who am I?”I am anthropologist, philosoper, geek, who used to code, now into making stuff right for…