1. KANA IntroductionJanuary 2013Joe LazewskiSales Director Good Experiences. On Brand. On Budget. | 1 2. Agenda• Company Overview• Product Overview• Q&A Good Experiences.…
1. The Contact Centre Becoming the Voice of the Company Presented by Steve Mitchinson Partner, TeamRed Solutions National Chairperson ATA Your Partner for Herrmann Whole…
1. Power of the individual Technology gives individuals the power to change the world 2. 2 Technology gives individuals the power to change their environment and experience,…
1. Digital Solutions Group ProfileMission Statement“We partner with our customers to build comprehensive solutions, which innovate business relationships to yieldmutual…
1. Digital Solutions Group ProfileMission Statement“We partner with our customers to build comprehensive solutions, which innovate business relationships to yieldmutual…
Contact Centre KPI’s & Reporting: Visión y Metodología de Genesys 18/05/06 Agenda 2 Contact Centre Capacity Maturity Model (C3M2) ⇒ Best Practices Areas ⇒ Reporting…
1. Digital Solutions Group ProfileMission Statement“We partner with our customers to build comprehensive solutions, which innovate business relationships to yieldmutual…
ESSENTIAL IT BUYERS’ GUIDE FEBRUARY 2010 Extensive Product Range 24/7 Access to Real Time Pricing Next Day Delivery Account Management Apple Authorised Reseller Technology…
1. @lwjkeithLindsay Keith - UX Consultant> >> > >1 2. ``Who am I?”I am anthropologist, philosoper, geek, who used to code, now into making stuff right for…