1. CONFLICT RESOLUTION How to work through conflicts without making a bigger mess! 2. What is conflict?Have you ever had a conflict with someone? How did you respond? 3.…
Slide 1 Slide 2 CONFLICT RESOLUTION How to work through conflicts without making a bigger mess! Slide 3 What is conflict? Have you ever had a conflict with someone? How did…
Slide 1 Your Customer is Our Customer. Agent Training CONTACT CENTER Slide 2 WRITTEN COMMUNICATIONS Slide 3 Communications Overview To provide communications training which…