Business CX the new competitive battleground presentation prof. dr. phil klaus including videos one-to-one....

1. Customer Experience – the next competitive battleground?! Prof. Dr. Phil Klaus www.profdrphilklaus.com [email protected] to millions: The DMA's…

Marketing Cers 20th anniversary customer experience (cx) seminar phil klaus

1. Customer Experience (CX) – The New Competitive Battleground Or The Emperor’s New Clothes? Prof. Dr. Phil Klaus www.profdrphilklaus.com @profdrphilklaus…