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1. Fundamentals of MarketingIntroductionSoma GiriDisclaimer: - Some of the images and content have been taken from different online sources and this presentationis intended…
Slide 1 Slide 2 I. Definition Slide 3 In the 1990’s –US: Malcolm Baldrige National Quality Award –In Japan: ?? In 1995 the JPC-SED –Japan Quality Award Slide 4 “to…