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M. Snene (Ed.): IESS 2012, LNBIP 103, pp. 1â15, 2012. © Springer-Verlag Berlin Heidelberg 2012 Towards a Process Model for Service Systems Elisah Lemey and Geert Poels…

Visible, Valued and professionally accountable Carolyn Reed Nursing Council of New Zealand The role of the Nursing Council is to protect the public by Maintain the register…