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2010 Thomson South-WesternInstructor Only VersionCHAPTER 6CHAPTER 6PositivePositiveMessagesMessagesChapter 6, Slide 2Mary Ellen Guffey, Essentials of Business Communication,…

Slide 1 © 2010 Thomson South-Western Instructor Only Version CHAPTER 6 PositiveMessages Slide 2 Chapter 6, Slide 2 Mary Ellen Guffey, Essentials of Business Communication,…

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CHAPTER 6 Routine Letters Ch. 6-* WRITING PLAN FOR INFORMATION REQUEST Opening: Ask the most important question first or express a polite command. Body: Explain the request…