1. This page intentionally left blank 2. Copyright © 2009, NewAge International (P) Ltd., Publishers Published by New Age International (P) Ltd., Publishers All rights reserved.…
Deal with conflict and resolve complaints Provide quality service to customers This unit describes the interpersonal, communication and customer service skills required to…
This page intentionally left blank Copyright © 2009, New Age International (P) Ltd., Publishers Published by New Age International (P) Ltd., Publishers All rights reserved.…