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Documents From Customer Service to User Experience : Using Design Thinking to Exceed User Expectations

From Customer Service to User Experience: Using Design Thinking to Exceed User Expectations Pioneer Library System November 21, 2008 Steven Bell â [email protected] Associate…

Documents Librarian Entrepreneurs: Demystifying A Professional Oxymoron Inspiration, Innovation, Celebration.....

Librarian Entrepreneurs: Demystifying A Professional Oxymoron Inspiration, Innovation, Celebration An Entrepreneurial Conference June 4, 2009 Steven Bell â [email protected]