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Business Monitoring, Management & Promise of Social CRM

1. FRESH GROUND, INC.Monitoring, Management and the Promise of Social CRMTodd Van Hoosear@vanhoosear(with help from Dan Bruns…

Business Some Key Social Media & CMS Trends

1. FRESH GROUND, INC.Percussion User Summit 2011Ahead of the CurveTRENDS IN CONTENT MANAGEMENTAND SOCIAL MEDIATodd Van Hoosear@vanhoosear