Design Top Tasks: Making it Easier to Prioritize - Gerry McGovern

Top Tasks Finding out what your customers really want December 15, 2014 Gerry McGovern [email protected] www.customercarewords.com @gerrymcgovern 2© Customer…

Design Top-Task Analysis - Workshop Slides - Gerry McGovern

1© Customer Carewords Ltd. customercarewords.com @gerrymcgovern Top Tasks Workshop December 16, 2014 Gerry McGovern [email protected] www.customercarewords.com…