1. Customer Service Exceeding Expectations—Creating the Service Experience Washoe Tribe of Nevada and California 2. Customer Service Introduction 3. Specifics Techniques…

Slide 1 Stephen Covey 10 Life Principles Slide 2 Stephen R. Covey is the author of the best-selling book, The Seven Habits of Highly Effective People. Other books he has…

1 1 00:00:03,578 --> 00:00:05,963 Peralta, are you eating an italian sub for breakfast? 2 00:00:05,964 --> 00:00:07,732 I am, but Amy said I should eat more veggies…

Slide 1 Stephen Covey 10 Life Principles Stephen R. Covey is the author of the best-selling book, The Seven Habits of Highly Effective People. Other books he has written…

The 90/10 Principle Dr. Stephen R. Covey or at least, the way you react to situations It will change your life  The good news is we can always control the 90% if we…