Documents Patient Experience/ Satisfaction What’s at Stake ? Customer Service at UAMS.

Slide 1 Patient Experience/ Satisfaction What’s at Stake ? Customer Service at UAMS Slide 2 Why Do We Care?  Patients primarily judge satisfaction based on their expectations…

Documents Patient Experience/ Satisfaction What’s at Stake ?

Patient Experience/ Satisfaction Whatâs at Stake ? Customer Service at UAMS Why Do We Care? Patients primarily judge satisfaction based on their expectations around the…