Slide 1Traditional Usability Testing of Library Mobile Websites Kimberly Pendell & Michael Bowman 1 Slide 2 Choosing Your Testing Environment Field testing or laboratory…

1. New Models for Scholarly Communications: The Knowledge Bank Project at the Ohio State University Joseph J. Branin Director of Libraries The Ohio State University A Presentation…

1. Michigan Virtual Reference Conference 2. Don Boozer KnowItNow24x7 Coordinator [email protected] 3. A Brief Look at 4. 41 public libraries 24 academic libraries 18…

1. Negotiating Instruction in the Chat Environment Sara Memmott Lisa Klopfer Eastern Michigan University Michigan Virtual Reference Conference April 25, 2014 2. Negotiating…

1. Lynn Silipigni Connaway, Ph.D. RLG European Partners Meeting 18 September 2009 Virtual Reference and Information Behaviors of Researchers 2. User Studies Research to understand…

1. ELOs Esther Grassian 17 Nov 2009 (10/30/09) 2. Outline User Satisfaction Forms Program Planning Steps ELOs = Expected Learning Outcomes 3. User Satisfaction Forms Self-Reports…

1. University of SC - SCLISDavis 2.0 Virtual CenterA Multi-User Virtual Environment in Second Life Charnette Singleton – Spring 2009 – J709 2. Multi-User Virtual Environment…

Slide 1Let’s Chat: Using Data to Champion Virtual Reference Services Gardner & Bahavar 2008Page 1 of 27 pages Let’s Chat: Using Data to Champion Virtual Reference…

Slide 1Instant Messaging what’s so gr8 about it? Cybertour | March 18 | Cindi Trainor Slide 2 What is IM? Communicate real-time Users are notified when others come online…

Slide 1 Informing Reference Services @ Columbia University Libraries Using Today’s Numbers to Plan Tomorrow’s Services RUSA Program, ALA Annual Conference 4:00PM, June…