Slide 1 Slide 2 Change management So what is Change Management? ‘It isn’t the changes that are so difficult, it’s the transitions. Change is not the same as transition.…

Slide 1 Welcome to Change and Transitions As you are getting settled, please do the following:  Read through the historical quotes concerning change (the green sheet in…

Slide 1 2008 MiBLSi State Conference Managing Change and Transitions How to successfully get past what we’ve always done. John Vail, Ed.S. Kalamazoo RESA April 23, 2008…

Slide 1 Seven Deadly Sins of Business Process Improvement Gregory C. Oberland Sr. Vice President Insurance Operations Slide 2 Change Management Complexity Savings Opportunities…

CREATIVE PROBLEM SOLVING 3/98 Creative Problem Solving is... Adding another ingredient to the usual âstewâ of what do I do about whatever⦠What is Problem Solving? Making…