Business Who moved my service desk may 2013 ppt / Embracing Change on the Service Desk.

1. MARC FEY HDI SACRAMENTO MAY 16, 2013 WHO MOVED MY SERVICE DESK? Embracing Change in Changing Times 2. WHAT CHANGE LOOKS LIKE FORRESTER RESEARCH CIO FORUM IN WASHINGTON,…

Technology HDI Capital Area and Corporate Updates & Mark Fey "Who Moved My Service Desk" Presentation

1. Welcome!( Updates(from(HDI(Capital(Area( and(HDI(Corporate(( 2/19/14&February&19,&2014& & ©2013&HDI.&All&rights&reserved.& 2.…

Documents 2014-03-03/04 MARC FEY February 2014 WHO MOVED MY SERVICE DESK? Embracing Change in Challenging...

PowerPoint Presentation MARC FEY February 2014 WHO MOVED MY SERVICE DESK? Embracing Change in Challenging Times 2014-03-03/04 2014-03-03/04 The question is this: what do…