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Documents Closing the Distance ReflectionsOn Real-Life, Real-Time Communication By Les Landes Landes &...

Slide 1Closing the Distance ReflectionsOn Real-Life, Real-Time Communication By Les Landes Landes & Associates Slide 2 Communication is not a spectator sport … If its…

Documents 1 ITIL and ISO/IEC 20000 Mr. Steve Pratt. 2 Introduction and Agenda What is IT Service Management?.....

Slide 1 1 ITIL and ISO/IEC 20000 Mr. Steve Pratt Slide 2 2 Introduction and Agenda What is IT Service Management? What is ITIL and what are the benefits? What is ISO 20000?…