Travel Skift Report: The Rise of the Silent Traveler Excerpt

1. The Rise of the Silent Traveler: Skift is proposing a new model to look at the mobile-first travel consumer. The silent traveler is the travel consumer who turns to their…

Data & Analytics The Future of UX: Designing Data Experiences

1. My name is Dan Willis and I’m here to talk about the future of UX, but to do that,we should first take a quick look at the past.If, like me, you’ve been involved with…

Education Unearthing Shangri-La's big ideaL

how can a hotel brand get travelers to rethink their entire decision-making process? An Asian-based hotel group with over 65 properties, Shangri-La Hotels & Resorts had…